Posted on October 8th, 2009 No comments
Just because Danielle wears an apron and makes sandwiches all day, doesn’t mean she can’t solve your most challenging IT problems. If you really want to unlock the potential in your POS system, you need to give up control, argues Franchisee Columnist Todd Michaud.
Baker By Day, IT Rockstar By Night
Posted on August 26th, 2009 No comments
When the CIO of a large national retail chain launches a chain-wide technology rollout, it can be a huge project, but it comes with a tiny number of comforts. IT can craft one plan and insist that every store follow it precisely. IT can also expect some steep cost savings, leveraging the efficiency of volume purchases.